This isn’t about us but about what we can do together
The Coinify Team is passionate about cryptocurrencies and payments. And by giving everyone the opportunity to move freely between virtual currencies and traditional currencies, we believe that we can make the world spin in a better way, together.
We are looking for a motivated, passionate and performance driven Operations Agent to join the Coinify Operations team. The team consists of 3 people and works closely with our Compliance, Tech and Customer Support teams. As a part of the team, you will be responsible for ensuring that our customers always get the best experience, also when it comes to processing and executing their orders by continuously working on optimising our funds flow.
You will first and foremost have to prioritise the daily tasks related to customer funds and to the smooth functioning of our business. On a secondary level, you will have to collaborate with our other departments. Being at this inter-departmental intersection means that you will have to answer inquiries about customer cases, report tech-related issues and actively reach out to your colleagues about transactions that require handling. Therefore, as an Operations Agent you need to be an excellent communicator and efficient problem solver. Having the ability to maintain patience, calm and composure at all times.
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Our culture has quickly grown into one that promotes collaboration, transparency, and entrepreneurialism. We are changing the world and love what we do so if you want to work in a fast paced, exciting environment please apply.